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Vance World Travel is getting some media attention today with the news coming out about our participation in a new agent/client communications technology. This technology can be used to assist in focusing all of the various streams of client contact into a single contact platform. It will make it seamless for clients to contact us via text, whatsapp and more. Whatever way is best for you, the client, is the best way for us now too!
From the news article...
“Clients expect a fast response to their needs and Avoya Conversations gives me another resource to meet that expectation,” said Kevin Vance, Owner of Vance World Travel, a Member of the Avoya Network. “This new system gives me the opportunity to review all incoming communications quickly and all the information I need, including contact info, is right there on the conversation screen. Every client’s preferences are different; the more options we have to communicate with the client the better we can serve their needs.”
Vance World Travel is proud to have contributed to the development and testing of this new communications platform at Avoya, our support partner agency.
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