Vance World Travel is getting some media attention today with the news coming out about our participation in a new agent/client communications technology. This technology can be used to assist in focusing all of the various streams of client contact into a single contact platform. It will make it seamless for clients to contact us via text, whatsapp and more. Whatever way is best for you, the client, is the best way for us now too!
From the news article...
“Clients expect a fast response to their needs and Avoya Conversations gives me another resource to meet that expectation,” said Kevin Vance, Owner of Vance World Travel, a Member of the Avoya Network. “This new system gives me the opportunity to review all incoming communications quickly and all the information I need, including contact info, is right there on the conversation screen. Every client’s preferences are different; the more options we have to communicate with the client the better we can serve their needs.”
Vance World Travel is proud to have contributed to the development and testing of this new communications platform at Avoya, our support partner agency.
Today we announcing our name is changing to Vance World Travel, from TowPath Travel.
With the current travel environment, now is the time to examine our business, and adapt to the changing world. Overall, we felt it was the right time to update the name of the business to Vance World Travel, LLC. Nothing has changed. No new owners, no changes in staff, etc... just a new, more clear name that reinforces our commitment to being here for the long haul.
Vance World Travel more clearly defines what it is we do. We are world travelers, and we work with travelers, from anywhere in the world, going to anywhere in the world.
So welcome to the new Vance World Travel website, enjoy exploring, and enjoy dreaming of traveling again... and when your ready, we will be here to take the same great care for you that we always have!
Please be patient as there are a lot of little things to change to make sure everything reflects our new brand. A new logo is on its way too. And if you still have towpathtravel.com in your book marks... it will work for a long time too!
I hope everyone is safe and healthy...
It was time for an update
Will We Travel Again (and when!)
This remains a resounding YES!!! and no one knows. We certainly will travel again. Everyday I can feel the pent up pressure of people just waiting for the go-ahead to travel again. Cruise addicts, who didn't even realize they were addicted. 2021 is booking up at just about the normal speed. That is amazing considering what has happened in 2020 so far.
When... I hate to say "I don't know" You all look to me for answers... unfortunately this one is much bigger than anything I can control. I can give you some ideas... There are cruises running in Europe, mostly with success. There are also river cruises running in Europe. Of course, right now we can't go to Europe, but that will change. The travel restrictions to Europe are automatically reviewed every 2 weeks. Once our numbers meet their expectations, the ban will be gone. Canada and Mexico are similar. There is definitely travel to a lot of all-inclusives. If you want to go lay on a beach with an umbrella drink next week, I can make that happen.
What has it been line for us? (updated)
We have served every client quickly and easily (for them). And that is the real goal. Most clients have been handled with a short phone call, or an email. There have been a lot of nightmare stories of 5-10 hours of on-hold time... not with us. Our clients have gotten quick and easy service.
Hi! To everyone, and hope everyone is safe and healthy!
Times have been new and different lately, let me give you some updates and thoughts...
Will We Travel Again?
Short answer, YES! We will all have to decide based on the world as it is outside, and the world as it is inside out houses, and families, when the best time to get out and travel again will be. For some that may be relatively soon. For some that unfortunately may be never. There may be some new factors in your decision to travel, and how/where to travel. You health the health of the area you are going to, the size of the group, and more. Of course we am here to help, and guide, but in the end, its a personal decision. I can assure you that no one at TowPath Travel will push you where you don't want to be. In the end, this thing will be wrestled under control. There are many ways it could happen, but that is beyond the scope of this post. It will not last forever.
What has it been like for us?
I get this question from almost every client I speak with. It has been busy, and we will survive. While there is no doubt that this isn't a great situation, for us, we are getting by, and we have been very excited to have been there for our clients. This is what we are here for. No one wants to cancel their trip, but when the need arises, we are glad to take the stress out of it, and to take care of it. You have enough going on right now, you don't need the additional burden of worrying about your trip. Most cancellations were taken care of within minutes for the client. A single phone call is often all it took.
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If it is travel related, it may end up here!
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